Moving to enterprise platforms like NetSuite promises major opportunities through business visibility, operational efficiency and data-driven decision making. But complex implementations often delay ROI while disrupting operations long term hampering user adoption after go live.
That’s why NetSuite pioneered the SuiteSuccess methodology providing an accelerated pathway guiding customers smoothly through the transition process in less time with lower risk. In this post, we explore key ways SuiteSuccess simplifies deploying NetSuite through:
- Proven Leading Practices
- Pre-Built Configurations
- Personalized Dashboards
- Tailored Workflows
- Phased Rollouts
- User Enablement
We also discuss how SuiteRep supplements NetSuite with added value services tailored to SMBs critical for long term customer success.
#1 Leveraging Proven Leading Practices
After nearly 20 years perfecting cloud ERP and thousands of diverse customer deployments, NetSuite built an extensive bank of configuration best practices by industry and business process.
SuiteSuccess packages this accumulated expertise into a framework spanning financial management, order processing, inventory control, manufacturing, fulfillment, CRM, ecommerce and people management.
This methodology fast tracks implementations by:
- Establishing standard workflows out of the box
- Building starter analytics and reporting
- Defining user roles and dashboards
- Detailing migration templates
- Expediting testing protocols
Rather than leave each project to reinvent industry specific wheels, SuiteSuccess jumpstarts process transition leveraging NetSuite’s perfected configurations so you build on proven patterns not start from scratch. Reduced trial and error means faster launch.
#2 Pre-Configured System Setup
While many ERP systems boast setup wizards and templates, SuiteSuccess stands above most in the comprehensive detail provided from thousands of real world customer precedents addressing niche industry needs.
These built-in capabilities enabled out of the box span:
- Pre-built financial reports – GAAP, IFRS, SEC reporting all ready
- Starter financial workflows – AP, AR, Expense Reports, Budgeting standard processes
- Core business workflows – Quoting to order capture to fulfillment blueprints
- Starter analytics and KPI dashboards – out of box visibility best practice metrics across roles
- Preconfigured user roles – starter responsibilities aligned to common operational positions
Bolting on top of mature unified data architecture, these integrated pre-configurations avoid starting from scratch for faster ROI realization.
#3 Personalized Departmental Dashboards
While SuiteSuccess delivers out-of-box analytics content, stakeholders often have unique KPI data needs based on role and strategic focus beyond standard reporting. Rather than force fit visibility, NetSuite allows easy point-and-click dashboard customization for any user aligned to their metrics.
For example, regional sales managers can add rep-level pipeline and commission trend charts to their existing team snapshots. Services directors place case aging and customer ticket activity trends alongside standard resolution rate tracking without IT delays.
This allows departments to personalize data visibility into the specific business drivers they own and operate leveraging unified data tools. Standard across all industries yet highly customizable makes fast analysis possible.
#4 Configurable Workflows Align to Maturity
NetSuite allows adapting core processes to match company norms through configuration vs customization. For example, while a standard sales workflow progresses from Lead to Opportunity to Closed Won, a business may first qualify leads as Marketing qualified before Sales qualified based on scoring thresholds that drive workflow.
Easy-to-use workflow editors empower admins to model operational nuances without imposing technical bottlenecks to processes already established and running smoothly. NetSuite bends to different maturity levels rather than dictating rigid procedures.
This flexibility smoothes transitions embracing the ideal future state in phased steps aligned to current state environments. Teams gain efficiency on their terms.
#5 Phased Capability Rollouts
The principles powering SuiteSuccess apply equally to implementation sequencing whether deploying full financials globally day one or staged rollouts by region, ERP pillar, or user profiles over weeks/months.
Carefully evaluating existing environment readiness and bandwidth for change determines the velocity of capability absorption. Then applying SuiteSuccess guides the launch of each functional phase – first financials and CRM for North America, next global inventory control, then worldwide financial consolidation for example.
Staged absorbing of solution areas smooths complex enterprise platform acceptance rather than overloading business units all at once. Change management requires savvy pacing.
#6 Adoption Through Enablement
Of course realizing ROI requires driving solution adoption after launch beyond just technical rollout. SuiteSuccess therefore details guidance best practices addressing:
- Communication plans engaging stakeholders
- Manager reinforcement equipping team leaders
- Up-skilling training content tailored to roles
- Digital adoption resources expediting learning
- Optimization milestones confirming performance
The framework combined with NetSuite’s training courses and certification tracks helps ensure organizations apply systems to full capability increasing value realization over time.
Augmenting SuiteSuccess with SuiteRep for Customer Success
NetSuite SuiteSuccess delivers a next generation blueprint mitigating the notoriously painful ERP implementation process so common industrywide. But technology still only goes so far.
As a 5-star NetSuite implementation partner, SuiteRep augments the built-in methodology through value-added services ensuring customers realize lasting success:
- Detailed project planning assessing capability absorption rate
- Business process optimization beyond standard workflows
- Advanced integrated solutions spanning POS, HCM etc
- Proven change management and communication plans
- Hands-on user upskilling through role-based training
- Post go-live tuning and solution optimization
Schedule your free NetSuite demo and implementation assessment today with our experts.
